Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from QuizPlay (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view and how you interact with the Site. We refer to this as “Device Information”.

We collect Device Information using:

Cookies — data files placed on your device or computer. For more information, visit https://www.allaboutcookies.org.
Log files — files that track actions on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels — electronic files used to record how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, payment information, email address, and telephone number. We refer to this as “Order Information”.

QuizPlay sells digital products. We do not usually require shipping information to fulfil your order. Purchased products are delivered electronically through the Site, by email, or through another digital access method.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfil orders placed through the Site, including processing payments, delivering digital products, providing invoices and order confirmations, and offering customer support.

We also use Order Information to:

Communicate with you;
Screen orders for potential risk or fraud;
Send you information, offers, or marketing communications relating to our products or services, where you have agreed to receive them.

We use Device Information to help screen for potential risk and fraud, especially your IP address, and to improve and optimise the Site. This includes analytics about how customers browse and interact with the Site and measuring the success of marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties that help us operate the Site and provide our services.

For example, we use Shopify to power our online store. You can read more about how Shopify uses personal information in Shopify’s Privacy Policy.

We may also use analytics and advertising services, such as Google Analytics and Meta/Facebook advertising tools, to understand how customers use the Site and to improve our marketing.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or otherwise protect our rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be relevant to you.

You can opt out of targeted advertising by visiting:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://adssettings.google.com
Microsoft Bing: https://account.microsoft.com/privacy/ad-settings

You can also opt out of some services through the Digital Advertising Alliance opt-out portal: https://optout.aboutads.info.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a resident of the United Kingdom, the European Economic Area, or another jurisdiction with applicable data protection laws, you may have the right to access the personal information we hold about you and request that it is corrected, updated, restricted, or deleted.

To exercise these rights, please contact us using the details below.

We process your information to perform contracts with you, for example when you place an order through the Site, to comply with legal obligations, and for our legitimate business interests described above.

Your information may be transferred outside the United Kingdom or European Economic Area, including to countries such as Canada and the United States, where some of our service providers operate. Where required, appropriate safeguards are used to protect your information.

Data Retention

When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete it, where legally permissible.